Settings and activity

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1. Call Queue members visibility to calls in queue

   37 votes

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   9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminSeongho (Senior Product Manager, RingCentral) responded

   Hi. Thanks for submitting/commenting on the idea. Would that be meeting your need if we can show to all members just the number of calls waiting in queue?

   Michael supported this idea  ·  Feb 17, 2025

2. Link to share live reports

   6 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Michael commented  ·  Feb 17, 2025  ·  Edit…  ·  Delete…

   It's 3 years later so I'm assuming this is still not a thing? We just implemented RingCentral and it's imperative for Managers to be able to see live queue data. Would be great to not have to provide full Edit access to ALL Dashboards to ALL people wanting to view these reports - really need a Public Share URL option.

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   Michael supported this idea  ·  Feb 17, 2025