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← RingCentral Ideas

Settings and activity

5 results found

  1. ability to see how long a user has been online but inactive.

    2 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Renita commented  · 

    Be nice to have a report you can pull to see how long a users has been active vs offline, report will help with remote users.

    Renita supported this idea  · 

  2. Add AWAY Option for chat

    41 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Renita supported this idea  · 

  3. Don’t want three status options of Available, DND, and Invisible. Want to create multiple status selections, one click, ex. DND – Vac...

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Renita supported this idea  · 

  4. The status in the RingCentral App should turn busy the moment that the agent dials out from the dekphone.

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Renita supported this idea  · 

  5. Internal vs External Status

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Renita supported this idea  ·