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  1. Caller ID name for RingCentral Australia

    22 votes

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    10 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Sydney commented  · 

    We're starting to get people report this as spam, or not pick up. Having our name show up on outbound calls is very important to us

    Sydney supported this idea  · 

  2. Automated Task Creation & Daily Summary from Call Transcripts

    2 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Sydney commented  · 

    This is a must for us! The Transcriptions and AI Tasks summary is quite good, however, we need a way to consolidate and/or create tasks that can be tracked, rather than the individual call history/transcription housing the tasks in the summary.

    A daily summary with all tasks / actions would be invaluable to managing our call volume and would ensure that we don't miss any follow ups with clients.

    Sydney supported this idea  ·