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  1. Disable "AI is taking notes" when on call

    135 votes

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    33 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

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    Chris commented  · 

    Yes need to turn off "AI is Taking Notes". Scaring away customers. I have a hearing disability and this helps me manage my business.

    Chris supported this idea  ·