← RingCentral Ideas

Settings and activity

4 results found

  1. Include Name & Number in Caller ID

    24 votes
    Under Review  ·  7 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Siddiq commented  · 

    This feature should have been implemented by default.

    Siddiq supported this idea  · 

  2. Hide SFTP credentials in the RingCX Recording Delivery

    7 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Siddiq commented  · 

    This is a huge security concern.

    Siddiq supported this idea  · 

  3. RingEX - Recording Option for External Calls Only

    2 votes
    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Siddiq commented  · 

    This option should have been available by default. The current Mitel phone system has this feature.

    Siddiq supported this idea  · 

  4. RingCX - Play Remaining Esimated Wait Time to Callers in Queues (More than just once)

    22 votes
    Under Review  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Siddiq commented  · 

    This is an excellent suggestion.

    Siddiq supported this idea  ·