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4 results found

  1. Include Name & Number in Caller ID

    24 votes

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    Under Review  ·  7 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Siddiq commented  · 

    This feature should have been implemented by default.

    Siddiq supported this idea  · 

  2. Hide SFTP credentials in the RingCX Recording Delivery

    7 votes

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    Future Consideration  ·  1 comment  ·  RingCX » Other  ·  Admin →
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    Siddiq commented  · 

    This is a huge security concern.

    Siddiq supported this idea  · 

  3. RingEX - Recording Option for External Calls Only

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    Siddiq commented  · 

    This option should have been available by default. The current Mitel phone system has this feature.

    Siddiq supported this idea  · 

  4. RingCX - Play Remaining Esimated Wait Time to Callers in Queues (More than just once)

    25 votes

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    Under Review  ·  2 comments  ·  RingCX » Other  ·  Admin →
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    Siddiq commented  · 

    This is an excellent suggestion.

    Siddiq supported this idea  ·