← RingCentral Ideas

Settings and activity

4 results found

  1. Include Name & Number in Caller ID

    23 votes
    Under Review  ·  7 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Siddiq commented  · 

    This feature should have been implemented by default.

    Siddiq supported this idea  · 

  2. Hide SFTP credentials in the RingCX Recording Delivery

    6 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Siddiq commented  · 

    This is a huge security concern.

    Siddiq supported this idea  · 

  3. RingEX - Recording Option for External Calls Only

    2 votes
    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    Siddiq commented  · 

    This option should have been available by default. The current Mitel phone system has this feature.

    Siddiq supported this idea  · 

  4. RingCX - Play Remaining Esimated Wait Time to Callers in Queues (More than just once)

    20 votes
    New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Siddiq commented  · 

    This is an excellent suggestion.

    Siddiq supported this idea  ·