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  1. Shared SMS were multiple users can receive and send SMS on specific number

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    165 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!


    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.


    Thank you! 

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    GARRY commented  · 

    This is an important part of communicating with our clients and is critical to keeping communication via the main line and not veering off to different phone numbers which may at some point in the future be disconnected or changed. This also allows us to work with our clients as a team and reduce frustrations on their part responding to multiple different people, repeating what they have already said.

    GARRY supported this idea  ·