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1. Shared SMS were multiple users can receive and send SMS on specific number

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   161 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This function is supported by our Beetexting integration today! Learn more here: https://www.ringcentral.com/apps/beetexting.

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   GARRY commented  ·  Oct 11, 2024  ·  Edit…  ·  Delete…

   This is an important part of communicating with our clients and is critical to keeping communication via the main line and not veering off to different phone numbers which may at some point in the future be disconnected or changed. This also allows us to work with our clients as a team and reduce frustrations on their part responding to multiple different people, repeating what they have already said.

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   GARRY supported this idea  ·  Oct 11, 2024