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Settings and activity

4 results found

  1. Allow users the ability to be available/unavailable in multiple call queues.

    14 votes

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    Implemented  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Robbie commented  · 

    I've noticed this new option has appeared in the Queue settings. Where would the user be presented with all their queues to select a specified queue to make available/unavailable?

    Update: It appears to be an option only available in the web and newer app, not the original desktop app.

  2. Live report access for users that is not a Super Admin

    15 votes

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    2 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Robbie supported this idea  · 

  3. Multiple owners for Public Dashboard

    4 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Robbie commented  · 

    This is critical if the owner of the dashboard leaves and there is nowhere for their created dashboards or subscriptions to be transferred to another user.

    Robbie supported this idea  · 

  4. Allow additional users to subscribe to a dashboard in Business Analytics

    11 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Robbie supported this idea  ·