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5 results found

  1. caller id

    4 votes

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    New  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Thomas commented  · 

    Cannot state how helpful and crucial this is for our teams.

    Thomas supported this idea  · 

  2. See all support cases in the support portal

    14 votes

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    1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Thomas commented  · 

    This is a must for us so we have visibility on anything opened on our account and can better support our end users!

    Thomas supported this idea  · 

  3. Hiding Call Queue Extensions in Company Directory CX

    1 vote

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
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    Thomas shared this idea  · 

  4. RingCX needs to display inbound callerID for calls coming into our Voice Queues.

    17 votes

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    New  ·  3 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
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    Thomas supported this idea  · 

  5. Analytics regarding Text Messaging/SMS

    32 votes

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    4 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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