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Analytics & Reporting: Live Reports

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Analytics regarding Text Messaging/SMS

We need an analytics report for SMS messaging

16 votes

Sean shared this idea · Apr 5, 2024 · Report… · Admin →

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Aaron commented · December 12, 2024 7:33 AM · Report

SMS messaging is a critical aspect of our communication with customers. We absolutely need analytics/metrics on this data.

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Jon commented · July 8, 2024 2:28 PM · Report

It is a bit surprising that SMS analytics are not already available for RC. I found a forum post indicating that this was in development as a feature request over a year ago.

https://community.ringcentral.com/developer-platform-apis-and-integrations-5/sms-analytics-7579

Please consider this feature request.

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