Settings and activity

12 results found

1. Clickup integration for App Connect

   2 votes

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: App Connect  ·  Delete…  ·  Admin →
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   Parker shared this idea  ·  Nov 14, 2024

2. Ring Sense API Access

   21 votes

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   3 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

   An API that allows to subscribe for events when RingSense processes a new call recording is implemented. See here for details: https://developers.ringcentral.com/guide/ai/ringsense

   Parker supported this idea  ·  Nov 14, 2024

3. Share RingSense recording without having to first specify an email address

   7 votes

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Parker supported this idea  ·  Nov 14, 2024

4. Automated reports for RingSense managers

   34 votes

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   Future Consideration  ·  2 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Parker supported this idea  ·  Nov 14, 2024

5. Calls processed in RingSense should display the Contact Name.

   10 votes

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Parker supported this idea  ·  Nov 14, 2024

6. The title of the uploaded calls in RingSense should sync with the RingCentral contacts list.

   20 votes

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   New  ·  3 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Parker supported this idea  ·  Nov 14, 2024

7. RingCX custom notification sound option enhancements

   3 votes

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   Needs More Information  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Parker supported this idea  ·  Nov 14, 2024

8. AI automatic notification for marketing

   3 votes

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   New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Parker supported this idea  ·  Nov 14, 2024

9. ability to skip to main part of the call by utilizing the call transcripts

   2 votes

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   New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Parker supported this idea  ·  Nov 14, 2024

10. AI continue automatically after hold

    5 votes

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    New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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    Parker supported this idea  ·  Nov 14, 2024

11. adjust how AI notes summarize calls

    12 votes

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    New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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    Parker supported this idea  ·  Nov 14, 2024

12. automatically email recordings & transcripts

    16 votes

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    New  ·  1 comment  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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    Parker supported this idea  ·  Nov 14, 2024