← RingCentral Ideas

Settings and activity

11 results found

  1. caller ID

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Leanne supported this idea  · 

  2. The ability to forward a call to an external number when a call queue member is busy

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Leanne supported this idea  · 

  3. Have an option to change the number of rings for extension in fixed in order call queue setting

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Leanne supported this idea  · 

  4. Native setting to have call queue overflow with two level in "When maximum waiting time is reached, send caller to" setting

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Leanne supported this idea  · 

  5. Caller ID Filtering

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Leanne supported this idea  · 

  6. Allow Infinite Call Looping in Call Queue

    16 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Leanne supported this idea  · 

  7. ability to transfer the call to external number when no one is available on queue

    5 votes
    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Leanne supported this idea  · 

  8. call queue automatically update work hours

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Leanne supported this idea  · 

  9. Ability to specify where Voicemails are left when VM is enabled in both Call Queue settings and MS Teams settings.

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Leanne supported this idea  · 

  10. I want to be able to forward a call queue to an external number for specific times. Right now I can only change the business hours.

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Leanne shared this idea  · 

  11. Ability to assign specific call queue members based on certain dates/times.

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Leanne supported this idea  ·