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  1. Disable "AI is taking notes" when on call

    157 votes

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    37 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

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    Maria commented  · 

    Highly critical. AI speaks over the client, interrupts the flow of conversation. The tool is extremely beneficial, but can not continue to use with current "AI is taking notes" announcement on the front end. Once removed, it is a no-brainer & huge benefit to those who use it.

    Maria supported this idea  ·