Settings and activity

5 results found

1. Adoption & Usage > Text (SMS): Should be able to reflect the KPIs according to how it's filtered

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   New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Edit…  ·  Delete…  ·  Admin →
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   PEAL Information shared this idea  ·  Jul 23, 2026

2. Customer Visibility and Alerting of "Daily/Monthly Call & SMS Limit"

   18 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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   PEAL Information supported this idea  ·  Jul 23, 2026

3. SMS Report LOG required.

   19 votes

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   Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   PEAL Information supported this idea  ·  Jul 23, 2026

4. Analytics regarding Text Messaging/SMS

   328 votes

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   44 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

   SMS Adoption and Usage analytics are now available in Adoption and Usage portal as a new tab since May 2026.

   SMS in Business Analytics with more advanced KPIs is coming by end of Q3, 2026

   PEAL Information supported this idea  ·  Jul 23, 2026

5. Analytics regarding Text Messaging/SMS

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   6 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   PEAL Information supported this idea  ·  Jul 23, 2026