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  1. Disable "AI is taking notes" when on call

    148 votes
    36 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    An error occurred while saving the comment
    Fax commented  · 

    I understand if we need to do it but sometimes it happens well into the call. It's inconsistent with the timing so it's hard to work around. if it happens at the very beginning everytime, staff would be able to pause until it states it's announcement but it's not consistent so it definitel ybreaks the flow of conversation every time.