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  1. Add robocall blocking to user templates

    20 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Andrew commented  · 

    I have attached how the old robo setting looked and how the new robo setting looks.

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    Andrew commented  · 

    The toggle switch is no longer available. Ring Central updated this to be a dropdown list now and the feature is still not available within the templates for bulk-user updates.

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    Andrew commented  · 

    We also want this feature at our business. We have robo-call's blocked organization wide and would like to disable the organization wide blocking then enable it for each user via a template. This would allow us to ensure fax's can be received from certain vendors

    Andrew supported this idea  · 

  2. ROLES: SELECTIVE CALL LOGS / RECORDINGS ACCESS

    24 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Andrew commented  · 

    We would like to have the ability to grant specific role's the ability to access call logs for specified users instead of company-wide. We have manager's requesting to oversee their teams' daily calls. As of now, giving a user the ability to view call logs gives the user the ability to see all calls company-wide.