← RingCentral Ideas

Settings and activity

3 results found

  1. Filtered words

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Etherios shared this idea  · 

  2. BLOCK MESSAGES THAT CONTAIN CERTAIN WORDS OR PHRASES

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Etherios supported this idea  · 

  3. SMS Text Message Content word filtering? want to turned it off.

    16 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Etherios supported this idea  · 
    An error occurred while saving the comment
    Etherios commented  · 

    We run a ketamine-assisted therapy clinic and are not able to use the word “ketamine” without it being filtered. This is seriously impacting our business and ability to communicate about the service we offer. We did not have this issue with iPlum or Google Voice and only switched to RingCentral for the added features. How do we resolve this so we can resume normal business? We need this single word uncensored. Please advise.