Settings and activity

100 results found

1. Prevent caller ID from being carried over from CC

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Oct 20, 2025

2. Agent Session Logout When Closing MAX Agent/CXone Agent Due To Network Disconnection

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   Rodney supported this idea  ·  Oct 20, 2025

3. Replace UNKNOWN CallerID in RingCentral softphone by a Studio variable content

   58 votes

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   6 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Oct 20, 2025

4. Transfer Analytics

   6 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Oct 20, 2025

5. Remove or hide the CC Voice Connection pop-up

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   3 votes

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   Rodney supported this idea  ·  Oct 20, 2025

6. Updating Holiday Hours

   11 votes

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   New  ·  2 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Oct 20, 2025

7. desk phone label name

   5 votes

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   New  ·  1 comment  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Oct 20, 2025

8. Fax Preview When Sending Fax through Softphone

   12 votes

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   Rodney supported this idea  ·  Oct 20, 2025

9. Feature Enhancement Request: Simultaneous Ring Support for Multiple Concurrent Calls

   6 votes

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   Rodney supported this idea  ·  Oct 20, 2025

10. "One tap to join audio only from a smartphone"

    4 votes

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    New  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Oct 20, 2025

11. RingCentral University

    8 votes

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    Rodney supported this idea  ·  Oct 20, 2025

12. Clarify “Consult” Label During Transfers and Merges

    5 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Oct 20, 2025

13. Managing the Do Not Disturb feature in the RingCentral app and Admin Portal

    6 votes

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    New  ·  1 comment  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Oct 20, 2025

14. RingCX increase Decibels (dB)/Amplitude file "ringtone.wav

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    10 votes

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    Rodney supported this idea  ·  Oct 20, 2025

15. Add Hold & Transfer Funcitonality to MVP

    31 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Oct 20, 2025

16. Answer Calls through MVP

    33 votes

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    Rodney supported this idea  ·  Oct 20, 2025

17. MVP & Max Launch As One

    37 votes

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    New  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Oct 20, 2025

18. Use Message-Only Extensions as Fax ID

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Aug 6, 2025

19. Fax Caller ID

    22 votes

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    3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Aug 6, 2025

20. Fax-Only License

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Aug 6, 2025