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  1. SMS Alert Tone In RingCX

    3 votes

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    New  ·  0 comments  ·  RingCX » Digital experience  ·  Admin →
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    Tyler shared this idea  · 

  2. Call Queue Members Should Be Able to Receive SMS from the Call Queue Direct Numbers

    94 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Tyler commented  · 

    We need a shared space for a department to be able to send and receive text messages on a direct line. That same space we want the capabilities of a call queue included so people can answer and place calls in a centralized location as well. We have that capability in Dialpad which we are leaving to enter the RingCentral platform.

    Tyler supported this idea  ·