Settings and activity

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1. outbound caller ID for 911 calls handled

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   New  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Brian commented  ·  Aug 11, 2025  ·  Edit…  ·  Delete…

   This is critical for telehealth.

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   Brian supported this idea  ·  Aug 11, 2025

2. MMS | RingCentral for Hubspot

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   2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminByrne (Group PM, RingCentral) responded

   The new native Hubspot integration supports both sending and receiving MMS (SMS with images) messages!

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   Brian commented  ·  Apr 3, 2025  ·  Edit…  ·  Delete…

   The page for the RC for Hubspot integration calls out MMS: https://www.ringcentral.com/apps/hubspot-integration?tab=Technical%20details

   This is a critical feature as we cannot download files onto our computers then upload into Hubspot due to compliance limitations.

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   Brian supported this idea  ·  Apr 3, 2025