MMS | RingCentral for Hubspot
For web telephony integrations including Hubspot, users do not have a way to view the multimedia attachment sent via MMS and as a workaround will have to open the message view the RingCentral app.
It would be great if MMS support has been added soon for users to stick to one app (Hubspot) at a time especially for companies that rely on the MMS feature to send media.
5
votes
Eric Felipe
shared this idea
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Brian
commented
The page for the RC for Hubspot integration calls out MMS: https://www.ringcentral.com/apps/hubspot-integration?tab=Technical%20details
This is a critical feature as we cannot download files onto our computers then upload into Hubspot due to compliance limitations.
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Kartik
commented
This is a critical feature! I don't understand why it wouldn't be the same for MMS and SMS?