Settings and activity

4 results found

1. Option to Select Designated Caller ID for Outbound Calls in RingCx SPOG

   7 votes

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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2. Feature that links DID and CX data in one report

   2 votes

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   New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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3. Dial-by-Name customization

   29 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Deethu commented  ·  Jul 17, 2025  ·  Edit…  ·  Delete…

   Thanks for this feature, but the existing voice message is slightly confusing - I would like to see that changed to something like - "To search by name, press the number that corresponds to the first letter of the name. For example, press 2 for names starting with A, or 6 for names starting with N. You can refer to the letters shown on your phone’s keypad.”

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   Deethu supported this idea  ·  Jul 17, 2025

4. Extend RingCX Call History View to 30 Days

   14 votes

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Deethu supported this idea  ·  Jun 10, 2025