Settings and activity

4 results found

1. Microsoft PowerBi

   14 votes

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   New  ·  2 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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   Lariane commented  ·  Sep 8, 2025  ·  Edit…  ·  Delete…

   Agree with Jacob, having an integrated app inside Power BI would be fantastic!

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   Lariane supported this idea  ·  Sep 8, 2025

2. Assign managers to agents in bulk

   8 votes

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   0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Planned  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

   Thanks so much for sharing this suggestion! I’m happy to let you know that we’ve added it to our product roadmap for the upcoming quarter. We’ll update this thread and let you know here as soon as it’s live for our customers.

   Lariane supported this idea  ·  Sep 3, 2025

3. Can RingSense be filterable on disposition code?

   12 votes

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   New  ·  2 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Lariane supported this idea  ·  Sep 3, 2025

4. Data for the current month in Coaching Insights should become readily available after a manager is assigned to the agents.

   9 votes

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   New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Lariane supported this idea  ·  Sep 3, 2025