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1. Adjust how missed calls are categorized for group calls

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   61 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

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   TYCI Kevin commented  ·  May 27, 2025  ·  Edit…  ·  Delete…

   Hello 2025 and I still can't find this feature. As a band aid, we've just turned off missed calls notifications for the ring group. It's less annoying, but still highly inconvenient when you actually miss a call that was for you and have no idea.

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