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  1. call waiting longer than 15 min & customise the number of callers in a call queue

    30 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Julia commented  · 

    we need longer wait times in the queue, at least 45 min

    Julia supported this idea  · 

  2. Option to re-route the call from announcement only extension to IVR Menu

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Julia supported this idea  ·