Skip to content
← RingCentral Ideas

Settings and activity

2 results found

  1. See who answered the call queue call

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Brenda commented  · 

    So helpful as we transfer a large amount of calls. Nice to know who we are talking with.

    Brenda supported this idea  · 

  2. Option to display original callers name on AI transcription during transferred call.

    87 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  17 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Brenda commented  · 

    Yes, this is a very important part of transferring calls.

    Brenda supported this idea  ·