Settings and activity

5 results found

1. Add a Column for User Group/Department

   4 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Andy supported this idea  ·  Apr 10, 2026
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   Andy commented  ·  Apr 10, 2026  ·  Edit…  ·  Delete…

   Please include Job Title with this request.

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2. Add Job Title & Department as columns to Agent Details Dashboard Widget

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Edit…  ·  Delete…  ·  Admin →
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   Andy shared this idea  ·  Apr 10, 2026

3. Reporting - Filter options

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Andy supported this idea  ·  Apr 10, 2026

4. Live Reports Enhancement: Real-Time Status Update for Call Queue Members

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Andy supported this idea  ·  Apr 10, 2026

5. Upload phone numbers in bulk on the callers condition Section , when creating a custom rule

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Edit…  ·  Delete…  ·  Admin →
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   Andy shared this idea  ·  Jan 26, 2026