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Settings and activity

4 results found

  1. Live Outbound Call Activity Widget for Live Reports Dashboard

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » QOS  ·  Admin →
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    Idalis shared this idea  · 

  2. analytics alert when devices are offline

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » QOS  ·  Admin →
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  3. Tracking Idle Time

    11 votes

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    New  ·  4 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Idalis commented  · 

    This is a necessary metric within my business' operations and is one of the few issues I have with RingCentral's analytics platform. I would love for this to be a live feature that could also be added as a KPI in performance reports.

    Idalis supported this idea  · 

  4. run user status report

    49 votes

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    Under Review  ·  10 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Idalis supported this idea  ·