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  1. Outbound Caller ID Limitations

    43 votes

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    New  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Bruce commented  · 

    In this era of 2FA For accessing all kinds of systems, the ability to call out of specific Specific unique numbers from your dial picker is important

    Bruce supported this idea  · 

  2. Allow "Call Queue" numbers to be enforced in Caller ID Restriction settings

    27 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Bruce commented  · 

    Agent > Call Queue Outbound number also needs to support Caller ID Substitution from the queue number.

    Bruce supported this idea  ·