Settings and activity

12 results found

1. Integrate GoHighLevel, or LeadConnector, with App Connect

   73 votes

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   21 comments  ·  Developer Platform, APIs, & Integrations » Integrations: App Connect  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminByrne (Group PM, RingCentral) responded

   We are excited to announce that a new GoHighLevel integration for RingCentral has been released by our community via App Connect. Go here to learn more:

   https://ringcentral.github.io/rc-unified-crm-extension/crm/gohighlevel/

   Russell supported this idea  ·  Feb 6, 2026

2. AI call summary in the admin portal

   24 votes

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   New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Russell supported this idea  ·  Feb 6, 2026

3. Transcripts for Meetings >2 hours

   19 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Russell supported this idea  ·  Feb 6, 2026

4. AI Notes on Deskphone

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Russell supported this idea  ·  Feb 6, 2026

5. The ability to see all user AI Call Notes

   22 votes

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   New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Russell supported this idea  ·  Feb 6, 2026

6. Ability to turn off sharing Transcriptions

   14 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Russell supported this idea  ·  Feb 6, 2026

7. Configurable Data Retention Period for AI Notes

   14 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Russell supported this idea  ·  Feb 6, 2026

8. Feature Request: Option to Include Explicit/Foul Language in AI Transcriptions

   39 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Russell supported this idea  ·  Feb 6, 2026

9. notes on deskphone call - through desktop app

   17 votes

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   New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Russell supported this idea  ·  Feb 6, 2026

10. Add the option to export AI notes and transcripts through the admin portal

    42 votes

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    New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Russell commented  ·  Feb 6, 2026  ·  Edit…  ·  Delete…

    Absolutely Essential even if just for data retention reasons.

    Save Submitting...
    Russell supported this idea  ·  Feb 6, 2026

11. Improve AI Transcription

    43 votes

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    New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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    Russell supported this idea  ·  Feb 6, 2026

12. Manager Access to Automatic Call Notes (AI Transcript) for Other Users

    23 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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    Russell supported this idea  ·  Feb 6, 2026