Settings and activity

5 results found

1. RingCX Enhanced SLA configuration

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   6 votes

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   Under Review  ·  5 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Mauricio supported this idea  ·  Jul 21, 2026

2. call offers for the longest wait time

   232 votes

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   Under Review  ·  13 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Mauricio supported this idea  ·  Apr 15, 2026

3. Extension dialing between CX and EX

   169 votes

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   Future Consideration  ·  24 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Mauricio supported this idea  ·  Apr 15, 2026

4. Add filter for Holiday 'Queue is Open' System Alerts

   88 votes

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   New  ·  8 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Mauricio supported this idea  ·  Apr 15, 2026

5. Configurable UI Header for Incoming Calls in SPOG

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   1 vote

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Edit…  ·  Delete…  ·  Admin →
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   Mauricio shared this idea  ·  Apr 15, 2026