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7 results found

  1. Historical Reporting for Message-Only Lines

    22 votes

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    New  ·  6 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Mauricio supported this idea  · 

  2. RingCX Billing and Inventory & Usage Portal

    4 votes

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    New  ·  0 comments  ·  RingCX » Admin experience  ·  Admin →
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    Mauricio supported this idea  · 

  3. RingCX Enhanced SLA configuration

    6 votes

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    Under Review  ·  5 comments  ·  RingCX » Other  ·  Admin →
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    Mauricio supported this idea  · 

  4. call offers for the longest wait time

    233 votes

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    Under Review  ·  13 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
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    Mauricio supported this idea  · 

  5. Extension dialing between CX and EX

    171 votes

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    Future Consideration  ·  25 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Mauricio supported this idea  · 

  6. Add filter for Holiday 'Queue is Open' System Alerts

    89 votes

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    New  ·  8 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
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    Mauricio supported this idea  · 

  7. Configurable UI Header for Incoming Calls in SPOG

    1 vote

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
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    Mauricio shared this idea  ·