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  1. mark call queue voicemail as

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Sydney shared this idea  · 

  2. Transfer Call to Queue Voicemail Directly

    28 votes

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    4 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

    Thanks for sharing this idea! We’re excited to let you know that you can now forward all queue calls during a holiday, closure, or emergency. This feature allows you to route incoming queue calls to voicemail, an announcement, or another extension or group. You can even create a custom schedule for forwarding queue calls.

    Learn more about how to set it up here: Call Queue setup guide.

    Sydney supported this idea  ·