Settings and activity

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1. Improve SMS Shared Inbox Visibility Across Assigned Users

   63 votes

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   Planned  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   INGRID commented  ·  Nov 3, 2026  ·  Edit…  ·  Delete…

   This is an image from the phone call addressing this issue - Ingrid

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   INGRID commented  ·  Nov 3, 2026  ·  Edit…  ·  Delete…

   very inconvenient, my admin. assistant needs to see all texts!

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   INGRID supported this idea  ·  Nov 3, 2026

2. Configurable Auto-Resolve Settings for SMS Shared Inbox

   32 votes

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   New  ·  9 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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