← RingCentral Ideas Settings and activity 2 results found Configurable Auto-Resolve Settings for SMS Shared Inbox 30 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 7 comments · RingCX » Digital experience · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! Your importance score has been recorded. We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Brogan supported this idea · Oct 16, 2026 Disable Automatic Resolved Tagging & Retain Message History 41 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 15 comments · Phone & Messaging » SMS/Text · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! Your importance score has been recorded. We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Brogan commented · Oct 16, 2026 · Edit… · Delete… I Agree, It is crucial that I am able to keep tabs on all of my texts threads as people are falling through the cracks if no immediate response is made. Save Submitting... Brogan supported this idea · Oct 16, 2026
Brogan
supported this idea
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I Agree, It is crucial that I am able to keep tabs on all of my texts threads as people are falling through the cracks if no immediate response is made.