551 results found
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Send SMS Trigger
So I actually there is no trigger for whenever you send the sms. Like there is a trigger for whenever you receive an sms. It would be great if we find the trigger for outbound messages as well. Like mentioned in the attached screenshot.
2 votes -
I want a group of people be able to read text messages sent to one particular user extension.
I want a group of people be able to read text messages sent to one particular user extension.
3 votes -
Request the ability to update SMS TCR registration fees on TCR Campaign registrations.
Request the ability to update SMS TCR registration fees on TCR Campaign registrations after they submitted the form.
4 votes -
SMS registration for all
Instead of selective SMS registration for users, if would be nice to have RingCentral allow admins to be able to include all numbers to register for SMS, especially for company that has more than 50 or even thousands of users.
3 votes -
delete a member on sms
An option to delete a member on group chat for SMS -
Currently the only option available for SMS is to delete a message from sender or receiver -
but to delete a member of a group chat for SMS is not available5 votes -
lowest bundle for SMS down to 500 sms bundle
lowest bundle for SMS
1 vote -
Use template when creating a new SMS from RingCentral for Google extension.
To have the option to use a template when creating a new SMS from RingCentral for Google extension.
2 votes -
Disable/Enable Delete SMS Sended
Hello team,
Hey guys
Can you create an option that disables the deletion of text messages? This is very important to keep a record of all talk between agent and customer.
Thanks
2 votes -
Language Translation within text message app.
I would like to request a feature that would allow me to translate text messages. I am English speaking and I work with a lot of Spanish speaking sub contractors. I spend a lot of time copying and paste back and forth from RingCentral to Google Translate in order to translate text messages. I
I would like the ability to translate messages to me to English and then to be able to translate English messages to Spanish before sending.
I think it would best if when the translation is complete it would display both languages at the same time. I…
6 votes -
convert the voip number to wireless number
Ability to change the type of phone number to wireless number/voip number/landline number for other vendors to accept the number to work in 2fa
6 votes -
Request for Improved SMS Number Management
This request aims to enhance the management of SMS numbers to minimize issues with blocked messages. Users have reported difficulties when numbers are not registered with active campaigns, leading to service disruptions.
In this case, the number was used prior to being added to a campaign, resulting in a block. Although it functioned after being registered, it will remain blocked for at least 30 days due to prior usage.
We propose developing a system that automatically checks and registers numbers, along with providing notifications about their compliance status. This enhancement will help reduce disruptions and streamline the management of SMS…
2 votes -
Sending SMS from Different Numbers on the Account
It would be great if users can send SMS from multiple numbers on the account just like how you select the Caller ID when making an outbound calls
1 vote -
1 vote
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Block a specific number to send a text message receivied via email notification on a non licensed number
Customer doesn't want to receive a text message from one specific number to a number that is not licensed. Customer wants to have an option to block a specific number.
3 votes -
Ring Central is in great danger of becoming quickly obsolete.
The template feature in Ring Central is almost useless when a business needs to have multiple templates for a number of frequently used responses. This is because they cannot be sorted, either alphabetically or numerically. It makes it extremely difficult to find the needed template. Ai solves this problem and there are already some apps that are offering this and more. RC is falling behind. The sorting should be a relatively easy thing to fix. Hope you can get this feature usable for us users. Have a Merry Christmas and Happy New Year!!
1 vote -
Feature Request: SMS Forwarding to External 3-Digit Number (988)
Feature Request: SMS Forwarding to External 3-Digit Number (988)
Feature Description:
Enable RingCentral users to forward all incoming SMS messages to an external 3-digit number, specifically 988, which is managed by a third-party provider (Vibrant).
Benefits:
Improved accessibility: Allows users to easily access SMS messages through various channels provided by Vibrant.
Enhanced crisis management: Facilitates rapid response to urgent situations by routing SMS messages to a dedicated crisis hotline.
Streamlined workflow: Simplifies message management by consolidating SMS into a single platform.
Increased efficiency: Reduces the need to manually check multiple platforms for SMS messages.Implementation Considerations:
Security and privacy: Ensure…
3 votes -
Incoming text message information
Customer wants to have the feature to see what number is being texted to since they have multiple numbers and there's no option for them to determine which number is being texted.
4 votes -
Edit the phone App Text Screen
Please add a < and > in the upper part of the phone app's text screen - like the voice message screen - to easily move through texts. Right now they are listed vertically. Open one and it reverts to the prior screen: you don't know which text you just read... or which one is next to read.
Using the left and right arrows like the voice messages means you read/reply to a text, then click an arrow to go up/down to the next one. PLEASE. I need this.1 vote -
1 vote
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transfer all of the text messages the a user has had with multiple individuals to another user
Ability to transfer a user's text messages to another
I was using the chat bot but wanted to get a straight answer. Is it possible to transfer all of the text messages the a user has had with multiple individuals to another user? For better phrasing, all of the text conversations from one user to another?
3 votes
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