82 results found
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Giving one user the capability to change other users status in event that they forget and are out of office.
I answer the majority of calls for our office and it is helpful to know when someone is in their office, meetings, or working from home. Users often forget to change their status and I would like to have access to do that for them.
2 votes -
Customer wants to have the option to listen to the voicemail messages on his personal mobile.
Customer wants to have the option to listen to the voicemail messages on his personal mobile and not on the RingCentral application.
1 vote -
Requesting The Option To Force The RingEX App To Use The Number Pad Only On A Keyboard
Hello!
We would like to be able to set an option where everyone is forced to use their numpad to dial within RingEX, please.
Thanks!
1 vote -
Cache On Demand Calls
Please cache calls so that when on-demand call recording is enabled the recording includes the entire call from the start, Webex does this and it is amazing for legal needs.
1 vote -
Disable MFA for creating new users
wants the ability to disable MFA for creating new users on legacy accounts
2 votes -
Admins to see users that downloads their call logs
Create a feature that allows super admin of the account to see, which users are downloading their call logs through an archiver
3 votes -
Ability to block robocalls on a per line bases
Ability to block robocalls on a per line bases
2 votes -
feature where an announcement will be played advising the pending bill of the caller before it will route to an IVR, when dialing the main
A feature where an announcement will be played advising the pending bill of the caller before it will route to an IVR where they have an option to press a key for payment or proceed to the call.
1 vote -
Features from Admin Portal to be available in RingCentral App
Features from Admin Portal to be available in RingCentral App, combining features in one app where they can also manage users, call handling of the company and others
2 votes -
Performance report Missed call
We consulted technical support about pulling up a report in analytics portal for missed calls we are advised to pull up the report in performance report yes we can view the report however there is no option in the performance report > calls to pull up only the missed calls we need to download the report before we can run a query in excel to only show the missed calls, It would be nice and helpful if we can pull up this reporting right off the analytics> performance reports > calls
5 votes -
voicedrop
a pre-recorded clip that can place the VM to a perspective client. It's used to share messages clearly and strongly. Voice actors use it to get their point across well. It's used in many places like commercials, corporate videos, and online lessons.
1 vote -
Disable access to call log call recording to users with custom role.
Admin added a custom role where user extension will not have access to user call recording.
1 vote -
Ability to know the user who downloaded the call recordings
Ability to know the user who downloaded the call recordings
1 vote -
Resending Voice mail to preferred email address
Resending Voice mail to preferred email address, feature where user will have option to redeem the voicemail messages transcription to their preferred email address
2 votes -
RC app call logs design should show like the old phone app call logs design
When accessing RC app call logs and clicked on all calls, it should display all the calls together like the design of the old RC PHONE APP
2 votes -
RingCentral Automator for Mobile (Standalone app)
We want to have RingCentral Automator on mobile for easy access instead of accessing it via browser
1 vote -
Extend the duration of on demand call recording and automatic call recording in server.
Extend the duration of on demand call recording and automatic call recording in server so that we can still have access and back track the recordings.
4 votes -
Lessen the Live Transcription announcement to one
The customer wants the option to limit the Live Transcription announcement to only one time.
1 vote -
An option for a user to manually play an announcement while in an active call
A feature allowing a user to manually play an announcement during an active call, with the assurance that the audio announcement will be captured by the automatic call recording.
3 votes -
Paging Feature for Non RC Users
Customer wants to have a feature to page someone who doesn't have the RingCentral app and wanted to page them on their personal cellphones.
2 votes
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