Change "Voicemail Greeting" to "Voicemail Message"
Modify the description "Voicemail Greeting" to instead display "Voicemail Message". Our users routinely mistake "Call Greeting" for "Voicemail Greeting" and we end up having users that have a voicemail message play before the call is connected, causing confusion for callers. Most of these mistakes happen when attempting to modify the Voicemail Greeting via the administrative settings over the phone. Modifying the description on both the admin portal, and the admin settings over the phone could be a simple way to avoid further confusion.
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