155 results found
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Feature that block the User on using the account away from the office
The customer wants to have a settings/feature that will block the user from using the RingCentral App and keep them away from their company. There should be a "IP block" or "Geo IP Blocking" option in the admin portal to make sure that the Users will not use the account when out of the office
1 vote -
Customize the Users Role for Analytic Access
Option to have be able to customize the access of the user for Analytic Report such as having the option of restricting the user to have a view only for a user or a call queue data report.
1 vote -
Refresh button to the RingCentral app
Add a refresh button to the RingCentral app, so users can update account changes—such as devices, numbers, or user details—without having to log out or close the app.
1 vote -
user extension press 0 to external number
The caller wants to have an option from the user extension to press 0 to route to an external number while his RC app are all enabled.
2 votes -
3 votes
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The ability to support the prepaid number as substitute caller ID.
The ability to support the prepaid number as substitute caller ID for AU accounts.
1 vote -
Hotdesk Login Without Loggin In on RC App
Users should be able to login on any hotdesk phone without singing in to their ringcentral account/app even if they have an assigned deskphone on their user extensions.
1 vote -
Make Entering Dates Simple Again!
A simple task of entering a date, like a Date of Birth, in the Desktop app and Website is very tedious. You can't just type in the date, you have to use arrows to select The Month, then the day and then the year.
This takes too long, especially when you have many contacts to update. I don't understand why we can't just type "05/01/1980" and done!
Also, You can't Clear a date once you have entered it.
1 vote -
Set Voicemail PIN for Message only extension
To add security on voicemail/message only extensions
2 votes -
Ability to retrieve previous voicemail transfer before enabling the voicemail-to-text.
To have the ability to retrieve transcripts for previous voicemails before enabling the Voicemail-to-text feature
2 votes -
Ring/Notify all User under Call parking group if no one answer
Usually if a call is parked to a specific parking group and no one answers, it will not ring the other user that is part of the group - light on the presence will just lit up.
1 vote -
Ability to see the running memory (gb or mb) for all the recorded calls
There should be an option to see the running memory of all the recorded calls to the account.
For exmple : 1 recorded call is 1 GB once it is saved and the other call is higher, there should be an option to se the total amount of memory that used.
1 vote -
Syncing Azure to Delete/Disable User
The customer is looking for a way to sync Azure to delete or disable terminated users.
1 vote -
Ability of admins to update who will receive the Auto-Aggregation Declined email
Ability of admins to update who will receive the Auto-Aggregation Declined email
1 vote -
Sending Text Messages using car hands free systems
The ability to Send Text Messages using car hands free systems. Users universally have a problem with sending Text Messages via car hands free systems. It does not seem to matter regarding the car OEM or using an Apple or Android phone. We do not have any problems receiving text messages however we cannot respond to that message or start a new one using the car hands free system. I suspect this has more to deal with the Apple and Android mobile app rather than the car system since regular carrier SMS messages are processed with no problems. Thank you.
1 vote
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