user extension press 0 to external number
The caller wants to have an option from the user extension to press 0 to route to an external number while his RC app are all enabled.
2
votes
Irene
shared this idea
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Michael
commented
When a call is routed to someone's number, they don't answer and the caller hears a voicemail greeting, it would be idea to allow the caller to dial 0 for operator instead of leaving a voicemail. When 0 is pressed, the call would be forwarded to an external number, which is our case would be to a third party live call answering service.