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2183 results found

  1. Messages and Notifications User Permissions

    Currently there is a Permission in custom roles to restrict a user from accessing Messages & Notifications settings from SW but this permission is too restrictive when disabled for a user. There are certain things a user should be allowed to do and somethings not allowed. The ask is for more granular control of the different sections within each category (messages versus notifications). For example, allow a user to see all of the settings, but don't allow them to change the email address where notifications and voicemail to email are sent. Or don't allow them to turn on notifications via…

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  2. Mobile APP status via Service Web

    The request is to be able to see if RC App mobile is online via service web. Currently, all of the mobile devices say offline.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  3. Configure which Lines in a Shared Line Group can receive calls AND make calls

    For example, out of the provisioned 6 lines, lines 1-5 are configured for both inbound and outbound calls. Then Line 6 is configured for outbound only. This would help Healthcare customers ensure that someone is always able to dial 911.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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