2184 results found
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Save Filters On Phones & Devices page
When using filters on the Phones & Devices portion of Service Web, and the user clicks on the device they want to edit and save, when the user clicks the "back" button, the web page goes back to the proper Phones and Devices tab, but the filters end up being cleared. The admin then has to resubmit their filters, find what they are looking for next, etc. It's a lot of time and work when making a lot of device changes.
1 vote -
Adding New Int'l Site
Creating a new International Site via ServiceWeb doesn’t allow for a new home country code for the new int'l site to be added to the account before a GO DL is added to the account. The pull down menu options for this new site home country code lists only countries already on the account with a DL. It should be more seamless to create a new site without a GO DL for this new country.
1 vote -
Messages and Notifications User Permissions
Currently there is a Permission in custom roles to restrict a user from accessing Messages & Notifications settings from SW but this permission is too restrictive when disabled for a user. There are certain things a user should be allowed to do and somethings not allowed. The ask is for more granular control of the different sections within each category (messages versus notifications). For example, allow a user to see all of the settings, but don't allow them to change the email address where notifications and voicemail to email are sent. Or don't allow them to turn on notifications via…
1 vote -
Configure which Lines in a Shared Line Group can receive calls AND make calls
For example, out of the provisioned 6 lines, lines 1-5 are configured for both inbound and outbound calls. Then Line 6 is configured for outbound only. This would help Healthcare customers ensure that someone is always able to dial 911.
1 vote
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