Messages and Notifications User Permissions
Currently there is a Permission in custom roles to restrict a user from accessing Messages & Notifications settings from SW but this permission is too restrictive when disabled for a user. There are certain things a user should be allowed to do and somethings not allowed. The ask is for more granular control of the different sections within each category (messages versus notifications). For example, allow a user to see all of the settings, but don't allow them to change the email address where notifications and voicemail to email are sent. Or don't allow them to turn on notifications via SMS, etc. Another example would be restricting the ability to change the voicemail to text for some users but not all. Today it's an "all or nothing" proposition with the current Roles and Permissions for Messages & Notifications.
Jeremy Fagan
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