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Phone & Messaging

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2181 results found

  1. I would like to see wthe name of the person calling me.

    1 vote
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  2. 1 vote
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  3. Add ability to assign as many lines in Presence Appearance as needed to be Key Type = Primary Line on Polycom VVX411 phones to optimize phones for Sales Team. I have 12 lines on desktop phone. I'm stuck with either all 12 being primary line or if I customize in Admin Portal > User > Presence > Appearance, I'm limited to two. I desire 6 primary lines and 6 to show other extensions. I'm forced to waste the phone's ability because I can't pick the primary line.

    2 votes
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  4. Instead of using a dummy email address when adding user extension, it will best to have an option to disable 'Require unique email IDs' and add user extensions with the same email addresses

    6 votes
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  5. It would be useful for a user to be able to accept multiple calls with the ring central desk phone where the user can also use Presence

    1 vote
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  6. As a company it is a must to have one hold music. Which can be done but why give the users the ability to change it on their own. Best if this ability can be locked by the main super admin.

    1 vote
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  7. to add more than 25 in paging only extension via admin portal

    4 votes
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  8. For an example, a customer will go on a vacation and she has pa particular saved voicemail whenever she is out of office

    1 vote
    How important is this to you?
  9. It would be great if we have a feature that persistently notifies of a new VM message until that message is checked/listened to

    1 vote
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  10. Customer request if ever the attachment was corrupted they want to see a prompt that attachment needs to update or revise.

    1 vote
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  11. Is there any way I can get access to all users messages on an Admin Access which includes SMS and internal messages

    4 votes
    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  12. The customer would like to have an option for sms bundle not only good for a month but also have another option good for a year. That will save time to add a bundle every month if they really know well their sms consumption

    2 votes
    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
    How important is this to you?
  13. When I am on a call, I am not able to put the customer on hold and answer the other incoming call on the same phone extension

    9 votes
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  14. I want to limit the users access on the application to call recordings with the exception of 1 or 2 numbers. Please make this changes ASAP because this is a deal breaker for me to keep using Ringcentral. thanks

    5 votes
    How important is this to you?
  15. Ability to add customer columns in Live Reports Dashboard

    2 votes
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  16. The customer does not want to re-record their greeting every time they have a closure/ holiday/ training session and advise that the office is closed during those set days/ hours.

    2 votes
    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
    How important is this to you?
  17. Hi TeamRequesting to have a feature that company fax to to be forwarded to a fax extension and print to a fax machine, with different fax number set on the ATAThanks,

    3 votes
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  18. -this would allow admins more control on which details of the Report they want their users to see

    1 vote
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  19. We would like to have the option to prioritize some callers/numbers in the Call Queue, where in Call Queue members can answer them immediately, regardless of whether they are available or busy.

    2 votes
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  20. Current Behavior: When Ring my phone when any user I am monitoring rings is selected, all phone models will have audible and visual call notifications (ring) with group pickup call information. It Only ring once.It will be a better idea to have option to set how many rings/minutes it will ring the extensions.

    2 votes
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