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573 results found

  1. Automated Calls to contacts.

    Is there a way in settings to have Ring Central make calls with a reminder message?

    1 vote
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  2. Customize the name of the Number Type

    Customizing the name of the Number Type specially the company numbers so that there will be a designated name to the company number when choosing them as caller ID to dial out.

    1 vote
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  3. Caller id name for primary number

    would like to add caller id name on primary number

    1 vote
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  4. Precondition tips when a certain feature in Service Web cannot be enabled

    Certain features cannot be enabled if precondition is not met. It would be helpful if there is a pop-up of required steps to be done first if a specific feature cannot be enabled.

    1 vote
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  5. Option to limit the access to the shared external contact

    An option that you can limit access to the shared directory of external contacts.

    1 vote
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  6. Add and Delete Button on Email Notification

    The email notification existing feature lets us add multiple email addresses by typing all the addresses and separating them with commas or semi-colons.

    We would like to have the ADD and DELETE buttons instead which is more comprehensible especially since not all will know how they can add more email addresses to the existing setup.

    1 vote
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  7. capability of adding a user under extension

    Customer is requesting if there is a way for her to add a user on her extension to manage outbound calls without providing her RC App credential.

    1 vote
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  8. Add additional filters to call log reports to filter calls by site

    It would be nice to have a filter by site for the call log reports. For example, if I want to generate a report of all the calls for past 12 months, there is no option to filter the calls by site.

    1 vote
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  9. Back up account settings

    We want to setup a save point in the settings of our online account that we can revert if in case we need to revert back the settings

    1 vote
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  10. BT feature request: Number Inventory option in BT cloud work portal

    BT feature request: Number Inventory option in BT cloud work portal

    Details : Want to have the option for the Number Inventory via BT admin portal

    Current behavior : No option for the Number Inventory unlike RC admin portal

    Expected Behavior: To have option for the Number Inventory

    Brand : BT Business

    1 vote
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  11. Ring all together

    It would be helpful if under Users -> Phone -> Incoming Calls -> Ring settings -> Ring all together you could create ring groups for future use. I'm currently doing prep work for some call routing changes and it would be much more efficient if I could create the ring groups ahead of time so on the day of the change I just need to deactivate the current group and activate the new. As it stands now when I add co-workers, add them to a group, click Done and then Save the changes that I made disappear.

    1 vote
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  12. Create multiple schedules for different saved searches

    Please have an option to generate or create multiple "call log saved searches"

    verbatim from the customer:
    Is there not a way to create multiple schedules for different saved searches? You can only create a single email schedule for the entire account

    1 vote
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  13. Program the # or * to connect with extensions or IVR

    Program the # or * to connect with extensions or another IVR

    1 vote
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  14. Filte out an email address that is being set as co recipient on the messaging notification

    We want to filter out an email address that is being set as co recipient on the messaging notification for voicemail, fax, fax transmission and text messaging.

    1 vote
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  15. Restrict Porting Due Date

    Currently, when submitting a port in request, you can choose any desired due date (ex. I submit a port in request today and I can select a desired due date that is two days away) and it will allow you to submit the request. However, it is recommended by RingCentral's porting guidelines to allow 5-10 business days for the port order to complete. The portal should be updated to NOT allow you to select a desired due date that is outside of the recommended 5-10 business days, in order to properly set expectations on when we should expect a port…

    0 votes
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  16. payment receipt

    It would be great if the receipt of the payments will be visible in the admin portal and can be downloaded as this is helpful for bookkeeping.

    1 vote
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  17. SNOM Phone For Assisted Provisioning

    We do have a Boyd SNOM phone from our previous carrier we contacted support seeking assistance with provisioning the phone however in the process in adding the phone in Devices & numbers> Existing phone > setup and provision> select device Snom phone is not populating in the field
    It would be helpfull if we can provision SNOM phone model d735 with assisted provisioning

    1 vote
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  18. Billing Contact Number - Add more information

    Add more information on the billing contact information field that is also used for account security and the reason why RingCentral internal numbers can't be used.

    1 vote
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  19. Secondary number for MFA authentication

    need to add a secondary number to MFA for the admin@ account. Is it possible to have two phone numbers?

    1 vote
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  20. Turning off the ability to record a customized voicemail

    • Turning off the ability to record a customized voicemail -Ensure the Apps section is NOT available for our standard users, only for our Administrative team -Turning off the FAX function
    1 vote
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?
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