Schedule Templates
Need to implement schedule templates that can be bulk applied to Call Queues (really anywhere that can use a schedule).
Justin
shared this idea
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Brad
commented
this would be amazing! We currently have to impute every date and time schedule for every single day for our automatic phone transfers under the custom answering rules section. It takes forever and you have to currently build out the schedule day by day for a few months in advance which is very annoying..
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Tayton
commented
This would save days of tedious work if I could create a blanket schedule with our company holiday dates pre-saved and add in the call queues rather than touching every single call queue, site location, etc. Dreaming of this to become a reality.
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Jeremy
commented
Every holiday we need to touch several call queues, auto-receptionist, etc. to adjust holiday dates. It would be swell if we could manage a centralized schedule instead and have that applied where ever it is used throughout the environment. Thanks!
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Katherine
commented
this would be a huge time saver to implementation and maintenance.