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2183 results found

  1. Indicator in Admin portal to see if number is SMS enabled

    Please add a way in the Admin portal to see if a number is SMS enabled or not.

    4 votes
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  2. When a user's email is changed, it should also change the voicemail to email notification

    when you change a user's email, it doesn't change the voicemail to email notification's email. This needs to be updated.

    9 votes
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  3. Archiver Disconnect Notification

    Account's Admins will get a notification once changes and modifications done on the Archiver section on the Admin portal account online for monitoring purposes

    13 votes
    Under Review  ·  2 comments  ·  Admin Portal  ·  Admin →
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  4. Request to have A Green check mark - for outbound calling using a toll free number to mobile/landline number

    Currently customer is getting the green check mark status when they make outbound calls using - a toll free number.But once they call a mobile/landline - the green check mark status is not showing at all.they would like to get the green check mark status to all types of lines they call when they use the toll free number.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  5. Have an option on Admin Portal for every User to toggle ON/OFF Notifications(Fax, Voicemail, Missed Calls and SMS).

    Must have a separate option for each User on their Admin Portal to avoid confusion if the notification they receive is for Fax only, Missed Calls, SMS or Voicemail.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  6. role that unable to delete fax message

    This is for the account User ID: 62862330008 requesting for role that unable to delete fax message

    1 vote
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  7. Specific user can be selected to do not include them having access in the call recording

    An example scenario is having a role or a feature setting where we can select the specific users that can or cannot access the recordings for the whole account instead of just having a user only or company only which is all to include having access in their recordings/logs. We are requesting for individual users to be selected aside from having customized role/group to be created.

    9 votes
    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  8. Increase Character Limits on Billing Codes Field (Cost Center Management)

    We use cost center accounting codes that are 42 characters in length. It would be a HUGE win if we can put in the entire cost center accounts into the RC billing Cost Center Management under Billing Codes. Currently this field is limited to 24 characters. Could the field length be increased to 64 characters to allow for future needs?

    1 vote
    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  9. record a dial by name directory with the name of the person and titles

    record a dial by name directory with the name of the person and titles

    2 votes
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  10. Ability to See Queue Call Acceptance in Admin Portal

    It would be useful to be able to see if a user had accept queue calls toggled on or off. If not able to toggle them on for a user, just the ability to view if they have queue calls enabled.

    3 votes
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  11. Include license report for each user on the account

    Would like to include the license type of each user on reports when downloaded from the Admin Portal.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  12. Delete SMS log

    To have an option to delete SMS logs in the admin portal

    2 votes
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  13. Put the active call on hold and able to answer the call waiting.

    Put the active call on hold and be able to answer the call while waiting.

    2 votes
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  14. A report that will show users that is not making calls or not taking advantage of their MVP license.

    • Cx wants to know if we have a report that will show users that is not making calls or not taking advantage of their MVP license.the goal is to revoke a user's license if they are not using their service, making calls, doing meetings.
    2 votes
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  15. Automatic Call Recording (Specific RingCentral Number)

    Requesting to enable automatic call recording on a specific RingCentral phone numbers

    3 votes
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  16. The ability to change the info on Personal Contacts

    I have created a lot of personal contacts. With Ring Central if I need to make a change like update the phone number, I have to first delete the contact and then create a new one for the correction or update to take effect. The ability to just update or edit the already created contact would be great.

    1 vote
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  17. Voicemail Export

    Is there a way for me to export all of my voicemails? I have a folder that I keep them in but I don't want to download them one by one

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  18. IVR menu send chatbot link

    From the IVR menu, give the caller the option to receive a chat link to start a chat with a bot. The link can be organic ring central or to an external service.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  19. Capability to receive the messaging notification for a certain extension during after hours to a specific email address.

    This will beneficial to admins that only wants to receive notification during after hours.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  20. Have the capability to search in the Admin Portal who is the owner of a specific Host Code.

    This is beneficial to the Admin since they won't check the users in the account one by one to identify who is the owner of a specific Hode Code.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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