2183 results found
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Presence on Limited Extension
cx is asking for an option to set up presence on limited extensions
28 votes -
Purchase UK Mobile Numbers
We would like RingCentral to offer mobile numbers similar to what other competitors offer.
7 votes -
Automatically add new RingCentral numbers to TCR Campaign
Any new RingCentral numbers would automatically added into an active TCR Campaign as opposed to manually having to add in numbers though the Number Assignment page every time a new number is created? This would streamline the onboarding process for new RingCentral numbers and make use of an active TCR Campaign
24 votes -
Dial-by-Name customization
Dial-by-Name customization-Pre recorded greetings for Dial By Name Directory or can be modify by recording new greetings
31 votes -
email to fax with signature
Hi please have a feature to use signature in email to fa
12 votes -
automated SMS log report
We need the ability to create an automated SMS log report to be sent out every 30 days.
8 votes -
Accept calls from selected call queue
A feature for enabling a user extension to disable accepting call queue call from one call queue and still enabled for taking in calls from another call queue
11 votes -
Sort Users by Last Name in Admin Portal
Finding users in the Admin Portal would be much easier if you could sort by Last Name. Currently you can only sort by First Name. With 1800 users, there are lot more duplicate first names than last names.
9 votes -
Add reorder feature for custom rules
Add the reorder button for the custom rules and show the custom rule that is enable at the top most part of the custom rules.
12 votes -
customize the dial pad for call parking
Customer wants to customized the dial pad to easy to click the park tab and no need to click the 3 dots.
7 votes -
Ability to rename desk phone line keys presence)
We would like the ability to edit the information showing on the desk phone's line keys. For example, lines 1 &2 are assigned to the extension's owner. We would like it to look like:Line 1 Extension numberLine 2 Firstname Lastname
5 votes -
Ringcentral Analytics to support integrations such as Hubpot
When using the Hubspot integration the RingCentral Analytics are rendered useless because the data is not visible to the user in the RingCentral Portal. The RingCentral Analytics is superior and it would be good to not loss the functionality
3 votes -
Account Call Flow Diagram
Show the current IVR setup in a call flow diagram. Like from Main line to call queue, etc.
5 votes -
Allowing Custom Answering Rules to be exported and imported
I setup rules on different numbers for Area code routing and would like to be able to set it up on one number and then export and import it to other numbers that need the same rules.
5 votes -
Need to import a directory of external numbers to Admin portal so they can pushed out to all phones.
Currently, it appears that each phone (or user app) must be programmed individually with a directory of external numbers. This is an extraordinary amount of repetitive work, when the directory could/should be able to be pushed out centrally. Is there a feature/can there be a feature with makes central administration of the external directory possible?
13 votes -
Checking the Firmware version via the admin portal
Checking the Firmware version via the admin portal. In this way, we can easily determine whether the phones are updated or not
11 votes -
Pre-assign a number to be ported in without mapping.
It would be nice to pre-assign a number (user, call queue, etc.) that is about to be ported into the account without having to map or replace an existing number. So that once it is ported in successfully, the number will be working as soon as possible.
8 votes -
Allow Presence/HUD to Reflect on Manual Provisioned Phones
There are a lot of models that are not available for assisted provisioning, it will be very helpful if there's a way to have the presence and HUD reflect to manually provisioned phones.
6 votes -
Bulk Update Voicemail Pin
Hoping to add bulk update on user details section email pin and password
20 votes -
Admin able to review all messages.
Please add the ability for Admin users to be able to review all messages (voicemails, texts, etc.) for all extensions on a RingCentral account.I run a CPA firm, and sometimes we have to verify information that is sent or communicated from clients. However, it is sometimes difficult to do that as a supervisor as only the subject extension can review specific messages.
7 votes
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