5 results found
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Adding another phone number as their RingCentral number
Adding another phone number as their RingCentral number
1 vote -
Ability to create reports in Salesforce based on RC activity
allows for viewing of RC usage and justification for expense
1 vote -
ENABLING COMPANY DIRECTORY SETTINGS
We would like to enable the company directory setting
6 votes -
Calendar View More Similar to Classic
PLEASE PLEASE MAKE THE CALENDAR MORE USER FRIENDLY SIMILAR TO CLASSIC. WHY DO YOU HAVE TO CLICK ON EVERYTHING & OPEN IT TO SEE WHAT IT SAYS??? NOT SUPER HELPFUL WHEN USING TO ORGANIZE A BUSY COMPANY.
1 vote -
Custom Display Name for Call Queues
There are currently 7 default display options to display to agents answering call queueus. Phone Number, Queue Name, Caller ID, etc. It would be great if we could cusomtize what is displayed to the agent while maintinging to call queue name on the backend for reporting purposees.
1 vote
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