3 results found

1. Outlook Contact Sync with Subfolders

   Currently, when syncing the RingCentral App with Office365 Contacts, the only contacts that are pulled are from the primary contacts folder, not the subfolders that a user may have created.It would be useful to eitherProvide for the ability to choose subfolders to sync with from the RingCentral AppJust recursively look in the subfolders and sync everything within RingCentral.

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   Future Consideration  ·  2 comments  ·  Contacts  ·  Delete…  ·  Admin →
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2. Advanced searching for contacts

   When I am sorting call history or starting a new call, it should filter results from company, and first and last name. Currently it only filters results form first and last name of contact.

   51 votes

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   Future Consideration  ·  13 comments  ·  Contacts  ·  Delete…  ·  Admin →
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3. Integrate local Mac Contacts within the app (like RingCentral Phone does)

   This applies to the RingCentral app on Mac (not sure it if would apply to Windows as well). In the old RingCentral Phone app, it would integrate with the Mac's local Contacts app (Settings > Contacts > View Mac Contacts). Doing this would allow the list of calls/texts to be populated with the callers' names instead of phone numbers. This was great. In the new RingCentral combined app, this isn't possible. Under Settings > Calendars and contacts you can connect the app to Microsoft and Google, but not your local Mac Contacts app. Thus I currently have to run both apps at the same time - the combined RingCentral app for most tasks, and then RingCentral Phone for things related to phone calls. My request is to implement this feature in the new RingCentral desktop app like the old RingCentral Phone had.

   This applies to the RingCentral app on Mac (not sure it if would apply to Windows as well). In the old RingCentral Phone app, it would integrate with the Mac's local Contacts app (Settings > Contacts > View Mac Contacts). Doing this would allow the list of calls/texts to be populated with the callers' names instead of phone numbers. This was great. In the new RingCentral combined app, this isn't possible. Under Settings > Calendars and contacts you can connect the app to Microsoft and Google, but not your local Mac Contacts app. Thus I currently have to run both… more

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   Future Consideration  ·  0 comments  ·  Contacts  ·  Delete…  ·  Admin →
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