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88 results found

  1. Poly E series phones have their Bluetooth enabled by default, but with RingCentral, it's disabled. Please have the phones BT-enabled by default on the next update.

    2 votes

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  2. TLS Being Flagged on Vulnerability Scan/ A vulnerability scan flagged our physical phones stating outdated TLS versions 1 and 1.1 are on the phones. Below is the message. Could you please assist with this?
    TLSv1 is enabled and the server supports at least one cipher.

    TLS 1.2 is working and the default. However, TLS 1.0 and 1.1 are still enabled on the handsets flagging it with a vulnerability. We were trying to get the outdated versions of TLS disabled.

    5 votes

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  3. wanted to use Phone features like Video media for meetings, calendar integrations and background settings directly from the phone

    1 vote

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  4. Please let us be able to customize settings on our deskphones. Ideally, we could upload custom backgrounds to use for our customer-facing phones. We use Yealink T46U, T48U, T57W, and Mitel IP480s.

    1 vote

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  5. When adding contacts on phone presence line from the physical phone, it should reflect on the admin portal for everyone to see

    1 vote

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  6. When adding contacts on phone presence line from the physical phone, it should reflect on the admin portal for everyone to see

    1 vote

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  7. Description:
    Customers have reported that RingCentral is sending updates to Polycom VVX450 phones, which automatically enable pagination. This is causing issues for users with add-on modules, as it disrupts button configurations and usability.

    2 votes

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  8. Devices assigned to a Shared Line should have a Paging Key.

    The Paging key should also be available on devices assigned to a Shared Line group, rather than being initiated using DTMF.

    3 votes

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  9. deskphone pairing for Mitel Phone Models

    12 votes

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  10. Request multi-user device support for the latest Audiocodes MP-524 product.

    1 vote

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  11. Yealink T48U | Need to access Corporate Contacts (LDAP) if the user is assigned to another site.

    3 votes

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  12. It would be beneficial if the new Cisco 98xx series supported automatic configuration, especially for BYOD (Bring Your Own Device) environments

    2 votes

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  13. Customer is requesting that every time they reboot the phone it should remain the same setup or configuration - as per user deskphone reset to default after reboot

    1 vote

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  14. They would like to include Cisco ATA 191 as a supported device for Multi-Devices especially if they're going to use it for faxing purposes

    7 votes

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  15. when physical phone is set to DND it should reflect that the ext is not available.

    2 votes

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  16. Whenever they use the intercom feature for their phone, they have to put in the Extension that they want to intercom and to press the pound key.
    What they want to happen is to utilize the Line keys, where once they press Intercom, they just need to press the Line key of an Extension in User presence.

    1 vote

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  17. Request for Feature/Improvement:
    Certificate Renewal Process: Implement a streamlined process for renewing or extending certificates on older Polycom VVX 500 devices. This would allow users to continue using these phones beyond the 15-year certificate lifespan without major disruptions.

    End-of-Life (EOL) Support for Older Phones: Provide clearer communication regarding the end-of-life process for older Polycom VVX 500 phones, including options for certificate renewal or migration. A formal migration plan could help customers transition to newer devices smoothly.

    Log File Retrieval for Expired Certificates: Develop an automated or simplified method for customers to retrieve and submit log files that can quickly identify…

    1 vote

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  18. I’d like to propose certifying firmware version 12-1-1 to enhance the speed dial functionality on Cisco 8800 series phones.

    Currently, when configuring a speed dial on a Cisco 8851—whether through the home screen by pressing and holding an available line key or via Settings > Phone > Speed Dial—the speed dial entries do not appear on the home screen. Instead, they are only accessible through Settings > Phone > Speed Dials.

    Upon review, this functionality is available on firmware version 12-1-1, which is not yet certified by RingCentral. The currently supported version is 12-0-1 (12-0-1MPP0001-245).

    Certifying firmware 12-1-1 would provide…

    1 vote

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  19. We would like to turn off the capability of Standard Users to set their desk phones to a silent tone. Users change the ringer so the phone doesn't ring when there is an incoming call. Instead, it's silence causing them to miss the call.

    5 votes

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  20. Show company directory on expansion module. Under their previous organization they had these Expansions configured to show the entire directory for the company.

    1 vote

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