75 results found
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No Log-out key for Poly E450 and E350.
Our Poly E450 and E350 are both used as a Common/Hot deskphones. When a User login there is no "log-out" key. I was advised by the representative to use the Admin Portal or *91 since some of the deskphone model do not have log-out button.
Please add a log-out button on the phone models above.
1 vote -
Firmware Update Polycom VVX 601 6.4.4
Customer visited Polycom website and he has seen latest version of Polycom VVX 601 which is 6.4.4. As advised by SUP, to submit FR as it is still unsupported.
1 vote -
Downloadable User Manual for all desk phones
Wants to have accessible user manual for every phone purchased from RingCentral
1 vote -
Need "Display Extn Number" facility enabled to display extn numbers on Yealink Phones
Can Ring Central enable the feature "Display Extn Number" in order to display extn numbers on the Keys of Physical Phones as opposed to names please.
Upon checking with support we have this feature with Polycom phones but Yealink phone is not included
1 vote -
MWI enable in the admin portal
We are in our implementation and when we get phones (Poly VVX specifically) the MWI indicators are disabled by default. Our implementation engineer can enable them, but we cannot through the Admin portal. It would be great if we could just enable them. Otherwise every time we get a new phone in the future it will be a ticket to support to enable.
1 vote -
1 Number (RingEx License) assigned to 3 desk phones
It will be helpful if we can have one RingEx licence and one number to use with 3 different desk phones and have it ring simultaneously so that we don't need to purchase more Licenses
2 votes -
Transfer call via name and not extension number
Customer would like to have a way to transfer calls via name and not by extension numbers
1 vote -
Ability to provision Cisco Unified Call Manager (CUCM) Cisco phones
Have the ability to support cisco phones that were provisioned from Cisco Unified Call Manager (CUCM) (3rd party phones that are not 3PCC and 3PW) to be able to be used in RingCentral.
1 vote -
phones to switch to secondary ISP
MITEL PHONES should also have the capability to switch Internet provider when primary is down
1 vote -
Capability to answer call from mobile app (Iphone) using Bluetooth LEVN headset automatically.
Capability to answer call from mobile app (Iphone) using Bluetooth LEVN headset automatically.
1 vote -
on deskphone, while on a call knows that the owner is on a call
heather is using polycomm deskphone and heather wants if there is an incoming call the caller will know that she is on another call
1 vote -
BT Feature Request: all Deskphones should have an option to lock the basic settings.
BT Cisco, Polycom, Yealink and other BT Desk phones should have an option to lock the basic settings such as Brightness, Ringtones, Network Type for all BT Desk phones.
1 vote -
Warranty device copy
If we RingCentral can provide a warranty copy for those purchased phone.
1 vote -
The Customer would like to have the option to hide the number showing on the upper left of the Cisco Phone
The Customer would like to have the option to hide the number showing on the upper left of the Cisco Phone.
She doesn't like to see the number showing on the Cisco Phone.
1 vote -
Can Ringcentral add Poly Savi 8445 for use with softphone
Would that make and model of headset work with softphone or be available as the recommended headset?
1 vote
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