3 results found
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Using the presence feature of showing extension to transfer the call.
As transferring calls can only be done by dialing the number on the second line of the desk phone or by "##+Extension #", this new idea was submitted to allow the presence feature of showing other extensions on the desk phone to be available as a transfer with just one-click process on the desk phone. Or similar feature to this.
2 votes -
Flipping call from Desk phone to Mobile Phone
Add the ability to flip a call that originates on Desk phone to the RC app on my mobile device so we can continue the call if we need to leave the office. Support advises that currently flip is one-way, from Mobile to Desk phone, but doesn't work in reverse.
1 voteAlready Exists ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Call Flip is available: https://support.ringcentral.com/article-v2/9792.html?brand=RC_US&product=RingCentral_Phone&language=en_US -
Allow two desktop phones to be associated with one extenstion/user
To allow an employee to have a desktop phone in two different locations (i.e. home and office), without having to purchase another user/phone line.
8 votes
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